What our clients say
At Pinnacle, we believe that exceptional craftsmanship speaks for itself – but our clients say it best. Each project we take on is a collaboration, where your vision meets our skill, and the results speak volumes. From custom cabinetry to full home renovations, we pride ourselves on delivering quality, precision, and personalized service.
Below, you’ll find testimonials from our satisfied clients who have experienced the dedication and craftsmanship we bring to every job.
Service has always been impeccable
“I have worked with Pinnacle for many years now and the service has always been impeccable. They’re user friendly and not shy from dealing with complex and difficult projects. Pinnacle have technical expertise that have been invaluable when dealing with bespoke joinery where compliance (especially fire) can be difficult to obtain. But with their experience we have been able to achieve impressive end products that meet the required regulations. Pinnacle have completed multi-million to thousands of pounds projects for me and this diversity has been especially helpful when as main contractor we deal with difficult scope gaps. I would recommend Pinnacle to all as a genuine, hardworking and reliable contractor that understands ‘right first time’. ”
Jon Chew, Balfour Beatty plc – June 2024
Meticulous attention to detail
“Pinnacle has a meticulous attention to details. This was particularly evident where there was challenge on the staircase due to a very tight bend and limited ceiling height. He was determined to ensure it was one continuous handrail which he succeeded with. The quality of the end product is excellent and would definitely recommend and use again. Thanks team.”
Tim, May 2024
I couldn’t be more pleased
“As a builder, I couldn’t be more pleased with the outcome of the curved staircase Pinnacle Joinery installed for us in Hertfordshire. The collaboration between our team, Pinnacle and the architect resulted in a masterpiece that truly elevates the space. The continuous handrails, oak treads, and metal square spindles exude quality craftsmanship and attention to detail. It’s evident that every aspect of the design was carefully considered. Not only does the staircase meet the highest standards of quality, but it also enhances the overall design of the home. It’s a focal point that impresses clients and visitors alike. I highly recommend Pinnacle Joinery to anyone looking for top-quality craftsmanship and innovative design. Five stars for an exceptional product!”
Dream House Design / MIASA Architects, May 2024
Incredible
“Pinnacle did an amazing job with our home, the staircase in particular was incredible. 1st class. I would highly recommend Pinnacle.”
Contour Clarke, May 2024
Pinnacle have gone over and beyond
“I don’t normally write reviews but felt compelled to this time… The reason why I choose to write this reviews is because Pinnacle have gone over and beyond and their work has been amazing. If I could give 6 stars I would. I have a keen eye for detail and they exceeded my expectations. Nothing was ever too much for them. No matter how many times I asked etc they would always comply. Their attention to detail and professionalism was second to none. I would not hesitate to use them in any of our future projects.”
Marcel / Abbie Hern Interiors, May 2024
The highest quality
“We used Pinnacle for two elements of our build, a beautiful oak staircase with a winder and under-stair storage (doors and drawers), which they were able to match to details in the new kitchen; and also a huge oak-framed sliding glass door. Their elements are the highest quality and most beautiful parts of the build. I wholeheartedly recommend Pinnacle and his team for their design, skills, and customer service. (It’s also fun to visit the workshop – we got to try out the stairs before they were installed.)”
Alistair Park – May 2024
Excellent craftspeople
“Pinnacle Joinery constructed a beautiful, bespoke staircase for our new house. They were very good at interpreting our ideas and overcoming issues raised by the metal workers and building regulations. They are also excellent craftspeople and care deeply about their finished product and approach to installation. We are very happy to recommend this long established company.”
Ian, May 2024
Colour matched it to the flooring for a seamless look
“The team at Pinnacle Joinery have made a number of beautiful stairs for residential projects in London and the Cotswolds. The first was a floating curved staircase and upper balcony for a country house in a dark oak, with cast iron spindles. The second was a very tight circular stairs along an existing curved wall, finished in a Yew to match a reclaimed floor.
Pinnacle painstakingly sourced a matching Yew veneer from Europe and colour matched it to the flooring for a seamless look. The third was a L shaped oak stair to a basement extension with built in discrete joinery below, even adjusting the stairs when the structural opening changed. On two occasions we inspected the mock ups at their workshops to see the process and meet the team. In all cases, Pinnacle’s perfection in manufacturing, attention to details, skills at producing naturally flowing forms, accommodating design changes, installation process and after care is second to none.”
Process was smooth and positive
“Pinnacle successfully built a stunning 4-storey oval staircase for our project in North London. The entire process was smooth and positive. I was highly impressed with their craftsmanship and professionalism. Overall, I highly recommend this company for anyone seeking a bespoke, high-quality timber staircase and a professional experience.”
Sam, May 2024
Impeccable
“The final stair we received was impeccable. We had some significant challenges along the way with build issues, these guys pulled out all the stops to assist in getting things over the line. The quality of the final finish was to everyone’s expectations and quality.”
Jamie, May 2024
Delivered and fitted with minimum of fuss
“Built a beautiful staircase to spec. Designed, excellent price, delivered and fitted with minimum of fuss. Was not a big job but they still provided excellent care.”
Soloman, May 2024